Tier 1 IT Environment Support & Maintenance Package
- Five (5) Service Call-outs per month
- Desktop and Network (LAN) Support
- Remote Access System Diagnostics and Support
- Ongoing Asset Tracking and Management
- Remote Data Back-up and Off-Site Storage (up to 20 gigs per month)
- Key Account Manager
- R4000 per month
* Maximum 20 PCs (additional PC’s will result in custom quotations at competitive rates)
All Tiers of Service receive an initial diagnostic assessment that includes:
A comprehensive audit of all software in use (license and version compatibility);
A complete hardware audit (operating performance and memory details);
Status and efficiency of anti-virus management applications;
Server connection Deficiencies and Recommendations;
The Creation of a detailed asset register
*Terms and Conditions Apply

